Privacy Policy

Effective Date: September 1, 2024

At Re. Aesthetics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book our services, or interact with us online. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

• Personal Information: When you book an appointment, fill out a contact form, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, and any other information you provide.

• Payment Information: If you make a purchase or book a service, we may collect payment details such as credit card information, billing address, and transaction history. Please note that payment information is processed securely by third-party payment processors and is not stored by Re. Aesthetics.

• Medical Information: For cosmetic injectable treatments, we may collect relevant medical history, current medications, and other health-related information necessary to provide safe and effective care.

• Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and time spent on our site.

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2. How We Use Your Information
We may use your information for the following purposes:

• To Provide Services: We use your personal and medical information to schedule appointments, ensure informed consent, and deliver the cosmetic injectable services you have requested.

• Communication: We may use your contact information to send you updates, newsletters, and information about our services. You can opt out of these communications at any time.

• Improvement and Analysis: We use usage data to analyze trends, monitor the performance of our website, and improve our services.

• Legal Compliance: We may use your information as required by law or to protect our legal rights, including the reporting of any adverse events related to cosmetic injectable procedures.

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3. Informed Consent
Prior to any cosmetic injectable procedure, Re. Aesthetics will obtain informed consent from you. This includes providing detailed information about the procedure, potential risks, benefits, and any alternatives. Your personal and medical information will be used to ensure that you are fully informed and have consented to the treatment.

4. Confidentiality of Medical Records
Re. Aesthetics is committed to maintaining the confidentiality and security of your medical records in accordance with the Health Practitioners Competence Assurance Act 2003 and the Privacy Act 2020. Your medical information will only be accessed by authorized personnel and will be used solely for the purpose of providing care.

5. Adverse Events Reporting
In the event of any adverse reactions following a procedure, Re. Aesthetics is required to report the incident to the appropriate regulatory authorities, such as Medsafe. Your personal information will be handled with the utmost confidentiality during this process, and only the necessary details will be shared as required by law.

6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, or conducting business. These third parties are required to protect your information and use it only for the purposes for which it was shared.

7. Your Rights
You have the right to:

• Access and Update: Request access to your personal information and update any inaccuracies.

• Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

• Delete: Request the deletion of your personal information, subject to certain legal obligations.

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8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.

9. Advertising Standards Compliance
Re. Aesthetics adheres to all advertising standards as regulated by New Zealand law. We are committed to ensuring that all promotional material is accurate, substantiated, and respectful of our clients' privacy and well-being.

10. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes signifies your acceptance of the updated policy.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Re. Aesthetics
Email: hello@reaesthetics.co.nz
Phone: 022 060 7507
Address: Matata, New Zealand